Passion Marketing Sdn. Bhd. (the “Company”) shall observe the applicable laws, ordinances, and other regulations relating to the protection of personal information in order to properly manage the personal information furnished to it by its customers. The Company shall also establish voluntary management rules and systems, and define its personal information protection policy as follows, which it shall adhere to consistently.
The Company shall collect personal information by fair and lawful means. While it shall never obtain personal information by unauthorized means, it shall ensure that it obtains the consent of the principal who is the source of personal information (the “Principal”) for the purpose of use of the personal information, etc. and announces necessary information on the Company’s Web page or through direct mail, leaflets, advertisements, or similar means (“Media for Announcements”). If it collects personal information of customers who are 15 or younger, it shall obtain their parental consent.
The Company shall only use personal information after obtaining the consent of the Principal or within the purpose of collecting the personal information, as expressly specified in the Media for Announcements and to the extent necessary for the conduct of its business operations solely by the persons who are authorized to carry out specific operations. When it carries out statistical analysis of personal information, it shall exclude the personal identifying information (name, address, telephone number, etc.) to process the personal information.
The Company shall strictly manage personal information furnished to it according to the management rules prescribed by it and shall take action to prevent the loss, destruction, unauthorized modification, leakage, etc. of personal information. The Company shall apply encryption using the Secure Socket Layer (SSL) protocol or similar security techniques to prepare for illegal access by third parties to ensure safety.
If the Principal requests disclosure, modification, deletion, termination of use, etc. of his or her own personal information (“Disclosure, etc.”), the Company shall, within a reasonable period of time, comply in accordance with the relevant laws and regulations and the Company’s management rules upon confirmation of the identity of the Principal making the request. Please note that deletion, termination of use, etc. of personal information as requested may result in limited use of services or loss of membership qualification with respect to services. Fees will be charged to process a request for Disclosure, etc.
Please contact directly the person in charge as specified in the Media for Announcements for any request or inquiry about the handling of personal information. If the person in charge is not known, you may also contact the Customer Service Center described below, in which case please note that it will take longer to process your request because you will be referred to the person in charge or your request will be transferred to the person in charge.
The Company’s website may contain links to the websites of other companies with which the Company does not share any personal information. Please note that the Company shall take no responsibility for the protection of personal information on such websites.
The Company shall improve its compliance program through implementation of regular internal audits to maintain its compliance status in good standing.